Welkom bij Looks by Lou

Hi ladies,

Every 20th of the month, new slots come out for the next month.

for example: on the 20th of March, the slots for the month April will be available to book.

Make sure you mark this day in your agenda.

My working days are Tuesday, Wednesday and Thursday from 10:00 till 18:30

Fully Booked? Request a VIP SPOT (+€50 fee) Send us a text message +31643478432

Please read all the information before booking an appointment

DEPOSITS

A deposit has to be paid to confirm your appointment. The amount of the deposit will appear on your screen after choosing your service. All deposits are NON-REFUNDABLE. 

After you book your appointment, at the check out the booking system will ask you to pay the deposit.

If the appointment is rescheduled on my behalf, your deposit will NOT be lost.

REFUND POLICY

Looks by Lou has a 24 hour grace period in which you can come to the salon with any problems or issues with your hair or appointment. We will try to rectify the issue.

We DO NOT give out refunds, but we will find a fitted solution for both parties. Looks by Lou is constantly working on bettering our services, so feel free to contact us and give us feedback. 

RETURN POLICY

CANCELLATION POLICY

We greatly appreciate the value of your time and we appreciate the same courtesy. We have a strict cancellation policy.

If you cancel within 48 hours of your scheduled appointment time, you will lose your deposit.

If you cancel the same day of your scheduled appointment, 50% of the service fee will be charged. You can only make a new appointment after the 50% is paid. If not, you will be blocked in our booking system, you will not be able to book another appointment with us.

Please be courteous of others time and leave early enough to arrive at your appointment on time (take consideration of potential traffic)

LATE ARRIVAL POLICY

There is a grace period of 15 minutes. After 15 minutes has been exceeded; without checking in to your appointment, your appointment will be cancelled. Please be aware of finding a space to park and paying the parking fee. Give yourself enough time so you can still get to your appointment on time. 

DEPOSITS

All appointment deposits are non-refundable and non-transferable. 

A deposit must be made in order to confirm your appointment. You'll receive a payment link in the confirmation mail. If the payment is not done within 24 hours, the appointment will be removed out of our booking system. 

VIP SPOTS

Please send a text message to +31643478432 to request for a VIP SPOT. The VIP SPOT allows clients to book last minute appointments at a fee of €50,-

This is a request, final approval will be determined if your desired date fits within our availability. Please allow 24 hours response time to whatsapp message.

COVID-19 Policy

Please do not come to your appointment if you are feeling sick or ill. We take the highest precautions to not only keep our staff, but other guests in the salon safe and healthy.

EXTRA GUESTS/CHILD POLICY

To ensure that all guests receiving have the best experience and services while in the salon, children and extra guests are not allowed.

HAIR TERMS AND CONDITIONS

You can only book an appointment after the Microlink Check is done through this link https://forms.gle/4sJRt3eKUqhFjWmi9

I only work with RAW HAIR (DOUBLE DRAWN HAIR, I Prefer SUPER DOUBLE DRAWN)

NO ALIEXPRESS/CHEAP/BAD/THIN ENDS, when in doubt; please send us a textmessage.

I RECOMMEND RAW HAIR

If your re-using bundles, please make sure they are freshly washed. If not, we charge €20,- for washing the bundles.

BUNDLE GUIDE

For Microlink Installs for medium till thick hair

from 12'' till 16 inch: 2 bundles

For Microlink Installs for medium till thick hair  

from 18'' till 22 inch: 3 bundles

Please keep in mind that your hair needs to be on shoulder length for a Microlink Install. Also keep in mind how long your natural hair is, you don't want too big of a difference in comparison with the extensions. 

I recommend the following companies to order bundles:

• Looks by Lou

• Kiki Hair

• Slayics
• ShopBunitta

When in doubt please do not hesitate to contact us via whatsapp. 

HOW TO PREPARE FOR YOUR APPOINTMENT

A confirmation email will be sent immediately after you book your appointment that will tell you the time, date, and location of your appointment. 

In preparation of your install please come without any products in your hair. i.e. gel, firm hold hairspray or edge control paste. Your hair should be free of glue, product, oil, and any heavy buildup from braids, wigs, etc. Also please come with hair throughly detangled for all services. 

If you want to support Looks by Lou by giving permission to create content, we would appreciate it to wear a nice top and wear some make up.